Swimming pool licence

For COVID-19 updates, visit our update for swimming pool operators to help you understand the current requirements and identify vital public health measures that should be applied to your business.

We regulate and monitor commercial swimming pools on the Gold Coast to make sure they are operated and maintained to an appropriate level that reduces risks to public health and safety. Our role is to monitor the standard of operations and provide compliance requirements that help provide a hygienic and safe swimming environment.

You need a licence from us for swimming pools that are used for a commercial purpose or that are located on residential premises where the pool is used for more than two dwelling units, for example a townhouse complex. Examples are:

  • aquatic centres
  • learn to swim pools
  • gym and health centre pools
  • hydrotherapy pools (including flotation therapy pools, recovery pools)
  • holiday accommodation pools
  • club pools
  • private school pools
  • swimming pools under a body corporate of a group subdivision scheme (where there are three or more dwellings).

You don't need a licence for state school swimming pools or swimming pools at single or two residential dwellings.

Licences are valid until the 31 August each year (except for temporary licences) and are renewed annually. There are no fees for a new licence or for licence renewal.

For more information, contact our City Standards team on 07 5667 5987.

Complying with regulations

You and your staff are responsible for complying with all requirements of the relevant legislation, in particular safe water quality and safety/signage in and around your pool. Refer to Related information.

How to apply

Use this form to apply for a swimming pool licence. No fees apply.

Before submitting your application, make sure your site has the appropriate development approval to prevent your application being delayed.

By email

Step 1.Gather your documents

You will need to attach the following supporting information to your application:

  • an incident management policy
  • details of additional swimming pools/spas at the complex (if applicable)
  • alternative sanitiser product/manufacturer information (if applicable).

Step 2.Complete the application form

Download and complete the Swimming pool licence form(PDF, 200KB)

Step 3.Send us your completed application form

Email to: mail@goldcoast.qld.gov.au

In person

Step 1.Gather your documents

You will need to attach the following supporting information to your application:

  • an incident management policy
  • details of additional swimming pools/spas at the complex (if applicable)
  • alternative sanitiser product/manufacturer information (if applicable).

Step 2.Complete the application form

Download, print and complete the Swimming pool licence form(PDF, 200KB)

Step 3.Visit one of our customer service centres

Submit your application at one of our customer service centres Monday to Friday between 8.15am and 4.30pm.

By mail

Step 1.Gather your documents

You will need to attach the following supporting information to your application:

  • an incident management policy
  • details of additional swimming pools/spas at the complex (if applicable)
  • alternative sanitiser product/manufacturer information (if applicable).

Step 2.Complete the application form

Download, print and complete the Swimming pool licence form(PDF, 200KB)

Step 3.Send us your completed application form

Post to:

City of Gold Coast
PO Box 5042
GCMC QLD 9726