Make a payment

Pay your rates or water bill

On this page, you can find the following information:

  • missing or incorrect payments
  • transfer funds between accounts
  • permits and licence renewals (acknowledgements / no fee)
  • contact us (more information).

To pay other Council invoices and notices, see the information below.

Online

Use our secure gateway to pay online from your credit card account. Please note that credit card payments will incur a surcharge of 0.66%.

You can use our online payment service to pay:

  • applications
  • infringements
  • dog registration renewals
  • permit and licence renewals (payments)
  • business partner notices
  • bonds and notices to pay
  • city debtors.

Make a payment

BPAY®

You can use BPAY® to pay your Council invoices and notices from your cheque or savings account.

Enter the code and reference number for the different types of payments below when paying with BPAY®.

Type of bill BPAY® biller code Reference number
Business partner accounts 696963 Notice number
Dog registrations 575357 Notice number
Licence renewals 575381 Notice number
City debtors 584532 Notice number
City applications 575340 Notice number
Bonds 575340 Notice number
Infringement notices 696930 Notice number
(9 digit number, beginning with a 9)
Infringement notices 575324 Notice number
(9 digit number, beginning with a 1)

By phone

You can use your credit card or debit card to make payments by phone.

This service is available 24 hours a day, 7 days a week.

We accept Mastercard or Visa. A credit card surcharge of 0.66% applies.

Reference number: Use the Notice Number shown on your bill.

  • Dog registrations, licence renewals, business partner accounts, debtors and planning applications (notices to pay/bonds) Call us on 1300 886 731 to pay over the phone.
  • Infringement notices Call us on 1300 886 841.

From outside Australia, call +61 7 5667 5995.

By mail

You can post your payments to us using a cheque, money order or bank draft (in Australian dollars).

Please make your payments payable to ‘City of Gold Coast’.

Post your payment, with the detachable deposit slip portion of your notice, to:

City of Gold Coast
PO Box 5042
Gold Coast Mail Centre QLD 9726

In person

Pay in person at any Customer Service Centre by cheque, debit card, MasterCard or Visa (no cash accepted).

Permits and licence renewals (acknowledgements / no fee)

Some permits and licences do not attract an annual fee (such as resident parking permits and food business licences). These permits and licences are renewed by an acknowledgement to Council.

To find out how to renew your nil fee permit or licence online, visit Permits & licensing renewals.

More information

For more information about payments, please phone us on: